Venkatesan KS

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  • in reply to: WMI error #3916
    Venkatesan KS
    Participant

      Dear Ray,

      Thank you very much for this update. This is very much useful and your support is very much appreciated.

      I checked this version and that looks ok.

      Thanks again

      Best regards

      Venkatesan

       

      in reply to: WMI error #3895
      Venkatesan KS
      Participant

        Dear Ray,

        Could you please check my last post on this topic and help us on the same?

        Thanks in advance

        Venkatesan

        in reply to: WMI error #3892
        Venkatesan KS
        Participant

          Dear Ray,

          Thank you for sending us the new version. Although the new version fixed the WMI error, our Product team is reluctant to include this in our installation image as there is no change in the CodeSite Product version.

          It would be nice if you could change the version (both CodeSite and Installer version). Would it be possible for this change and send us the new installer ?

          TIA

          in reply to: WMI error #3873
          Venkatesan KS
          Participant

            Dear Ray

            We have checked the new installer in one of the client’s PC where we encountered WMI issues earlier. As expected, it is working perfectly  now. No more WMI errors when launching the new tool

            Your quick response and the update is really very much appreciated.

            You may close this ticket.

            Thanks

            Best regards,

            Venkatesan

             

            in reply to: WMI error #3872
            Venkatesan KS
            Participant

              Dear Ray.

              Thank you very much for your faster reaction and sending us the update tool.

              We will check the tool

              Regards

              Venkatesan

              in reply to: WMI error #3866
              Venkatesan KS
              Participant

                Dear Ray.

                Thank you for your quick feedback.  It is very much appreciated.

                Please find below my answers to your questions

                1.   CS5_Tools executable will be started from our installer. In one of the customer’s PC, we have launched this tool directly using the Administrator account. We get the above error as soon as we started the tool

                2)  We are using the below command line parameter. Please note that CodeSiteToolsSetup.txt has been kept in the same place than the executable

                CS5_Tools /s /m=CodeSiteToolsSetup.txt

                3)   So far we get this complaint from 5-10 customers. Most of them are using Win11 OS but different editions.

                Hope the above information is useful. Please let me know if you need any additional information.

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